Shipping Policy

Last Updated: July 8, 2025

Scope

This Shipping Policy applies to all products, tickets, dining vouchers, merchandise, and food items offered for sale by Ghirne Amusement Park and its Floating Restaurant. It outlines our approach to order fulfillment and delivery.

In-Store Sales Only

All purchases must be made and collected on-site. We do not offer shipping, courier service, or home delivery for:

• Amusement park admission tickets
• Floating Restaurant meal vouchers
• Food and beverage items
• Branded merchandise and souvenirs

Order Placement & Pickup

1. Select your desired item(s) at any park ticket counter, merchandise outlet, or the Floating Restaurant.
2. Complete payment using your preferred in-store method.
3. Receive a printed ticket, voucher, or receipt at the point of sale.
4. Present your receipt or ticket at the entry gate, restaurant, or merchandise counter for redemption.

Special Circumstances

While shipping is unavailable, we can accommodate:

• Bulk order reservations (e.g., group meal packages) with advance notice

Please note these arrangements still require on-site collection.

How to Contact Us

For all inquiries regarding this policy, please reach out to our Customer Care team:

• Phone: +91-7321056999
• Email: refunds@ghirne.com
• In-park Guest Reception Counter
• Mail: 
  Ghirne Amusement Park 
  Danapur Naubatpur Road,
  Patna, Bihar, India -801113

This policy applies to all ticket, products and dining purchases effective immediately and supersedes any prior communications.